How do I initiate a return?

Simon Farnworth

Last Update 10 months ago

You can initiate a return by following the following steps


  1. Access the Returns Form here

  2. Complete all the fields in the form, including the order number
  3. Select a return reason and add a note for the store
  4. Click "Submit returns request"


If your return request is approved and requires shipping, then you will receive an email with shipping instructions and a return shipping label (if applicable). After the product is returned, you receive a refund.

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