How do I initiate a return?
Simon Farnworth
Last Update 10 months ago
You can initiate a return by following the following steps
- Access the Returns Form here
- Complete all the fields in the form, including the order number
- Select a return reason and add a note for the store
- Click "Submit returns request"
If your return request is approved and requires shipping, then you will receive an email with shipping instructions and a return shipping label (if applicable). After the product is returned, you receive a refund.